Training and Support

If you need assistance with BOB Advantage you may:

  • Send us a secure message from within BOB Advantage
  • Email us at TreasurySupport@FirstCitizensOnline.com. Please do not send sensitive account information to us via email.
  • Call us at 1-866-733-2501, Monday through Friday, 8:00 AM EST to 6:00 PM EST

Additional Resources

Step-by-Step Instruction Guides


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