Web Pay

Increase Your Revenue Opportunities by Expanding Your Sales Channels

Accepting payments over the Internet is a must in today's competitive business climate. With First Citizens' Web Pay service, you can offer your customers a variety of payment options that are secure, convenient and easy to use.

They can feel just as comfortable doing business with you online as they do face-to-face.

From your Web site, customers can choose whether they prefer a credit or debit (check) payment option. If a customer chooses the credit option, the transaction will be processed through our First Citizens Merchant Services area. If a customer chooses the debit option, he or she will be seamlessly transitioned to our Web Pay server.

Web Pay also gives you the choice of comparing the check's information against a nationwide database and delivering an approval or denial response.

For your convenience, you can choose from two processing options: a physical check that will be deposited at First Citizens, or an ACH file that will draft the customer's checking account for the payment amount. Other advantages include:

  • Easy integration into your existing Web site.
  • Costs that are comparable to credit card and check processing rates.
  • Internet-based reporting of Web Pay deposits and returns — with flexible options for research, review or download. Deposit reporting includes all individual payments in the deposit; returned item reporting includes an image of the source check, along with the reason for return.

We invite you to talk with us about incorporating Web Pay into your Cash Management program.

Contact the First Citizens Cash Management Division at 1-866-733-2501 Monday through Friday, 8:30 a.m. to 5:00 p.m.

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