Payroll Services

The Simple and Cost-Effective Payroll Solution

First Citizens offers you a self-service payroll solution that meets the needs of your business. Powered by PayChoice, this payroll solution is easy-to-use and cost-effective for almost any small business.

Here's How it Works

Our payroll solution will calculate withholdings, payroll taxes and net pay and will automatically remit payroll taxes and initiate direct deposits to your employees. The online enrollment tool will guide you through the set up process and a PayChoice representative will be available to assist with any questions. After that, simply process your payroll.

Benefits For Your Business

  • Cost Effective - Process as many payrolls as you like for one low monthly price. The cost includes direct deposit and tax administration.
  • Keeps it Simple - Enroll online, set up your payroll account and process your payroll. It is that easy.
  • Big Savings - Get payroll taxes filed and initiate direct deposit for hundreds less than traditional payroll services.
  • Managed Taxes - Have your payroll taxes deposited and filed on your behalf, protecting you from fines and penalties.
  • Unlimited Support - We understand that payroll can be a challenge for small businesses, so we are here to simplify it for you. Unlimited customer service is included; contact us whenever you need help or have questions.
  • Go Paperless - The PayChoice solution allows you to go paperless with your payroll. This is good for your business and good for the environment.

Benefits for your Employees

  • Direct Deposit - Employees can utilize direct deposit of their pay for added convenience and to ensure their money is available on payday.
  • Employee Self-Service - Allows your employees to view current and past paystubs and W2s online


First Citizens Business Payroll Services, powered by PayChoice, has all the features you need to process payroll quickly and accurately, including:

  • Easy Online Payroll Setup
  • Accurate Paycheck Calculations
  • Departmental Allocations
  • Voluntary Deduction Calculations
  • Vacation & Sick Time Tracking
  • Predefined Pay Types
  • Error-Free Tax Calculations
  • "We Do It For You" Federal State & Local Tax Filing
  • Penalty-Free Tax Filing Guarantee
  • Direct Deposit
  • Instant Online Payroll Management Reports
  • Online Employee Paystub & W-2 Access
  • Email, Phone and Online Chat Support
  • 6-Month Money Back Guarantee

Full-Service Solution Also Available

If you have a larger business or a business with more complex payroll requirements, we can help! Full-service payroll solutions are also available at competitive prices through our partnership with PayChoice. To learn more about First Citizens' Self-Service or Full-Service Payroll solutions, please click here for more information or to receive a price quote.

Sign Up

Normal bank approval applies.

Tax Filing - PayChoice will make all deposits and file all payroll tax reports on the client's behalf. If the client incurs a penalty and/or fine due to a PayChoice error, PayChoice agrees to pay all penalties and fines on the client's behalf.

Verification Process - We require a 10-90 day verification process (pending credit check) before direct deposits are activated, during which time you will be provided with the employee check stubs and gross-to-net breakdowns along with your report package electronically. You will then need to manually write checks based on the net amounts we give you until the direct deposits go live. You will need to continue to do this for any employees who do not utilize direct deposit, as this is a paperless package.

Payroll for $49.00 - PayChoice offers its Self-Service solution for $49.00. A PayChoice representative will determine qualification for this service based upon the complexity of the client's payroll. Self-Service payroll requires direct deposit or production of manual checks. PayChoice does offer delivery of paychecks for an additional charge of $12.00 per payroll processing.

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